How it works

From zero to first reply in 10 minutes.

Connect channels, invite your team, and let AI handle the prep.

Start free for 7 days Compare plans

Step 01

Create your workspace

Industry + team size

Picks your starter labels and replies.

Pre-loaded templates

A working inbox, not a blank page.

Channel suggestions

Which integrations to set up first.

Step 02

Connect your channels

Email, WhatsApp, and live chat — one shared inbox.

Email forwarding

Point your support address at Protodesk. 60 seconds, no DNS changes.

Official Business API, or scan a QR code to start now.

Live chat widget

One snippet on your site. Visitors message you directly.

Step 03

Add your knowledge base

Import what you already have. The AI answers from your sources — with citations.

Website crawl

Point it at your docs or help site.

Files

PDF, DOCX, TXT, CSV, or HTML.

FAQ snippets

Quick Q&A pairs for anything undocumented.

Step 04

Invite your team

Owner, Admin, Agent, or Viewer roles. Viewers are always free.

Step 05

Turn on the AI agent

Auto-triage from the first message. Auto-resolve routine questions from your knowledge base — and escalate to your team when confidence is low.

A normal support day gets calmer

Overnight tickets arrive sorted, repeat questions answer themselves, and risky cases escalate fast.

Morning triage starts organized

Complex replies start with a draft

SLA signals trigger escalation

More solving, less sorting

Frequently asked questions

See all FAQs

No. Every new workspace gets a 7-day Pro trial with 300 AI credits and no credit card required.

Protodesk brings email, WhatsApp, and live chat into one AI-assisted support inbox.

Pick a paid plan before day 7 to keep your workspace active. If you do not, the workspace becomes read-only with your data preserved until you subscribe.

Try Protodesk free for 7 days

Connect your first inbox, invite your team, and see AI triage, sidekick drafts, and auto-resolve with 300 trial credits. No credit card required.

Start free for 7 days