AI shared inbox for ecommerce
Shipping, returns, sizing, stock — one queue, with AI prepping the routine work.
1 min read
Built for the ecommerce support reality
WhatsApp-first support, repetitive order questions, and pricing that fits early growth.
Native WhatsApp supportOfficial Business API or QR scan. Same inbox as email.
AI handles repeat order questionsShipping, returns, and sizing answered from your knowledge base.
Customer profiles with historySee prior context before replying to VIPs and at-risk buyers.
Frequently asked questions
Yes. Business includes 2,500 AI credits per month, and you can top up when seasonal volume spikes.
Yes. Use Meta's official Cloud API for production or QR scan for testing and smaller workflows.
AI answers general policy questions from your knowledge base. For order-specific questions, it prepares context and drafts a reply for a human.
Try Protodesk free for 7 days
Connect your first inbox, invite your team, and see AI triage, sidekick drafts, and auto-resolve with 300 trial credits. No credit card required.